Customer Support Representative - Dutch Speaker

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We're helping an employer in Lisbon, Portugal find their next Customer Support Representative.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source

Requirements:

• Fluent Dutch, English
• Clear, professional communication style, written and verbal
• Comfortable in a fast-moving, customer-facing role
• Able to stay organized when handling multiple cases at once

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Sound like you? Hit apply and we'll take it from there.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.