Customer Service Advisor - Hebrew Speaker (On-Site, from 09 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

This Customer Service Advisor opening in Lisbon, Portugal is a good fit for someone who's fluent in Hebrew and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Your Responsibilities:

• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email

Requirements:

• Fluent Hebrew
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

If this sounds like a fit, apply below - happy to answer questions along the way.