Customer Service Agent - Dutch Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Dutch rely on our team in Athens, and this role helps us look after them. Start date: 12 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Most of your day is spent listening, understanding the issue and explaining the next step.

Your Responsibilities:

• Answer questions about products, orders and accounts
• Track your own quality scores and act on the feedback
• Keep customers informed about timescales and next steps
• Handle billing and account questions with care and accuracy

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Basic computer skills and confidence with web-based tools
• Patience and a helpful manner, even in difficult conversations
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply today using the button on this page, and we will walk you through the rest of the process.