Customer Care Specialist - Danish Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Danish speakers to join its customer operation. Start date: 5 November 2026.

Expect a steady flow of questions about products, orders and accounts. Some days bring quick, simple requests, and others need careful investigation and patient follow-up.

Your Responsibilities:

• Recognise when a case needs escalating and hand it over with complete notes
• Support new colleagues by sharing practical tips from your cases
• Track your own quality scores and act on the feedback
• Use internal knowledge articles to check answers before you respond

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Previous customer-facing experience is an advantage, though not required
• Clear, professional written and spoken communication
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.