Customer Support Agent - Dutch Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We are building a Dutch-speaking team in Athens, and we want people who enjoy helping others. Start date: 26 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. You will work across phone, email and chat, so flexibility is part of the job.

Your Responsibilities:

• Stay calm and courteous with frustrated customers
• Handle billing and account questions with care and accuracy
• Answer questions about products, orders and accounts
• Follow up on open cases so that customers are not left waiting

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Comfortable learning new internal systems quickly
• Willingness to work the shift pattern set for the team
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.