Swedish-Speaking Customer Service Representative

Swedish-Speaking Customer Service Representative
Athens, Greece
Start Dates: 19 January 2026 | 2 March 2026

We are currently looking for Swedish-speaking Customer Service Representatives to join an international customer support team based in Athens, Greece. This role supports a fast-growing global e-commerce platform offering a wide variety of products at competitive prices, with a strong focus on customer satisfaction and seamless online shopping experiences.

Your Responsibilities

• Provide high-quality customer support via phone, email, and chat in Swedish
• Handle inquiries related to orders, deliveries, returns, and general account support
• Ensure customer satisfaction by offering clear, accurate, and timely solutions
• Maintain a professional and customer-oriented approach at all times
• Work collaboratively with internal teams to resolve escalated cases

Requirements

• Native or fluent Swedish (C1/C2 level)
• Good command of English (B2 minimum)
• Excellent communication and problem-solving skills
• Customer-focused mindset and ability to multitask
• EU passport or valid EU work permit
• Willingness to relocate to Greece (if not already based there)

Relocation Package

• 2 weeks of hotel accommodation upon arrival
• Flight ticket provided (within the EU)
• Airport pickup
• Real estate agency fee covered

Work-from-Home (WAH) Information

• Relocating candidates: Work-from-home is based in Athens
• Local candidates: Work-from-home is possible from anywhere in Greece

What We Offer

• Competitive salary with performance-based bonuses
• Full-time, stable employment contract
• Paid training and continuous development opportunities
• International and multicultural work environment
• Career growth within a global organization

How to Apply
Please send your English CV to:
amanda.kiss@cbtalents.org