German-Speaking Customer Advisor (B2+ Accepted) – Remote or On-Site

Location: Heraklion, Crete, Greece (Remote within Greece or On-Site//Athens)
Contract Type: Full-Time | Permanent

Are you a German speaker looking for a customer service job in Greece? Join an international team in Heraklion, Crete – a city popular among German speakers – and enjoy remote flexibility or on-site work.

Responsibilities

• Handle customer inquiries in German via phone, chat, and email

• Ensure high customer satisfaction and problem resolution

• Meet KPIs (CSAT, SLAs, productivity)

• Maintain accurate system documentation

Requirements

• German level B2+ minimum (C1 preferred)

• English B1–B2

• Customer-oriented mindset

• Strong communication skills

• EU passport or Greek residence permit

Salary

• Competitive gross salary (14 months)

• Monthly performance bonus

Benefits

• Health insurance

• Employee discount program

• Paid training

• Career growth opportunities

Relocation Package

• Flight ticket

• Temporary accommodation

• Airport pickup

• Housing assistance

How to Apply

Apply with your CV in English: German Customer Advisor –Greece

#GermanJobs #CustomerServiceGreece #CreteJobs #WorkAbroad #RemoteWorkEurope #RelocationSupport