Marketing Customer Support – German + English – Lisbon

Job Details

• Location: Lisbon, Portugal

• Work Mode: On-site

• Languages:

  • German – Fluent / Native

  • English – Professional working proficiency

• Start Date: 19 February 2026

• Schedule:

  • Initial 12-hour onboarding period: Monday to Sunday, 07:00 – 19:00

    • Two shifts: 07:00 – 16:00 / 10:00 – 19:00

  • Future schedule (TBC by client): 24/7 rotational shifts, Monday to Sunday, with 2 days off

Your Mission

As a Marketing Customer Support Specialist, you will support German-speaking clients by providing professional, accurate, and timely assistance.
Youll be part of a dynamic, international team in Lisbon, helping ensure client satisfaction and smooth campaign execution in a fast-paced environment.

This role is perfect for someone who enjoys customer interaction, has a strong marketing interest, and thrives in a multicultural setting.

What Youll Do

• Support clients in German and English via phone, chat, or email.

• Assist with marketing campaigns, promotions, and customer inquiries.

• Resolve client issues promptly and professionally.

• Accurately document client interactions and follow internal procedures.

• Collaborate with marketing and support teams to ensure high-quality service delivery.

What You Bring

• Fluent German and professional-level English.

• Strong communication and customer service skills.

• Ability to work rotational shifts, including weekends.

• Detail-oriented, proactive, and professional mindset.

• Interest in marketing and client support.

What We Offer

• Exciting on-site role in Lisbon with structured onboarding.

• Work in a multicultural, international team.

• Opportunities for growth in marketing and customer support functions.

• Dynamic, supportive work environment with collaborative colleagues.

Apply today and grow your career in marketing customer support in Lisbon!

To apply, please send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org