Customer Support Representative - French Speaker | Lisbon, Portugal

We're working with an employer in Lisbon to fill a Customer Support Representative position for their French market.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source
• Contribute to a supportive, collaborative team environment
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: Remote

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Sound like you? Send your application through and we'll take it from there.