Customer Support Representative - German Speaker (On-Site, from 26 Oct)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We're working with an employer in Athens to fill a Customer Support Representative position for their German market.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Relocation support available

Your Responsibilities:

• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current

Requirements:

• Fluent German
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Some prior customer-facing experience is a plus, though not essential

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Apply using the button on this page and we'll follow up with next steps.