Marketing Customer Support - Italian Speaker

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: Monday to Sunday – 24/7 (rotative shifts including night shifts); Days Off: 2 rotative days

This Marketing Customer Support opening in Lisbon, Portugal is a good fit for someone who's fluent in Italian and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What We Offer:

• Salary: €1,000/month
• Welcome bonus: €2,000; paid in 12 monthly instalments (1/12 per month) during first year.

Your Responsibilities:

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment

Requirements:

• Fluent Italian, English
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Applications are open now - apply below to get the conversation started.