Customer Service Advisor - French Speaker (Hybrid, from 13 Nov)

Location: Porto, Portugal
Work Model: Hybrid

There's an opening for a Customer Service Advisor in Porto, Portugal - ideal for French speakers looking for their next move.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Your Responsibilities:

• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Follow up on open cases rather than letting them sit

Requirements:

• French: Fluent | English: B1
• Some prior customer-facing experience is a plus, though not essential
• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Interested? Use the Apply button below and our recruitment team will be in touch.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.