Customer Service Agent - Dutch Speaker (On-Site) (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Dutch service line, and we are looking for people who can keep up its standards. Start date: 9 November 2026.

Good customer care is what this team is known for, and you will help keep that standard high. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Answer questions about products, orders and accounts
• Support new colleagues by sharing practical tips from your cases
• Stay calm and courteous with frustrated customers
• Track your own quality scores and act on the feedback

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• Willingness to work the shift pattern set for the team
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.