Customer Support Agent - Danish Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We are building a Danish-speaking team in Athens, and we want people who enjoy helping others. Start date: 2 November 2026.

Your work will be reviewed with feedback sessions, so you can keep improving steadily. You will be the first person customers reach when something needs sorting out.

Your Responsibilities:

• Support new colleagues by sharing practical tips from your cases
• Stay calm and courteous with frustrated customers
• Confirm each resolution with the customer before closing a case
• Explain step-by-step solutions in clear, simple language

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Willingness to work the shift pattern set for the team
• Attention to detail and accurate record keeping
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps.