Customer Service Representative - Dutch Speaker (starts October)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are recruiting Dutch speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 21 October 2026.

The team measures success by how well customers feel looked after, not only by how fast a case closes. You will handle everyday requests from start to finish and escalate only when it is genuinely needed.

Your Responsibilities:

• Use internal knowledge articles to check answers before you respond
• Meet the quality and response standards the team sets
• Explain step-by-step solutions in clear, simple language
• Suggest improvements that reduce repeat contacts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Attention to detail and accurate record keeping
• Comfortable learning new internal systems quickly
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Send your application through the button on this page, and we will contact you about what happens next.