Customer Care Agent - Dutch Speaker (Remote) (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Join a Dutch-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 9 November 2026.

You will work across phone, email and chat, so flexibility is part of the job. The team measures success by how well customers feel looked after, not only by how fast a case closes.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Meet the quality and response standards the team sets
• Resolve everyday issues without unnecessary transfers
• Answer questions about products, orders and accounts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Willingness to work the shift pattern set for the team
• Attention to detail and accurate record keeping
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.