French speaker Customer service representative

Job Title: Customer Service Representative (French)
Location: Lisbon, Portugal (On-site)
Start Date: 17/Nov/2025

About the Role

We are hiring French-speaking Customer Service Representatives to join our team in Lisbon. You will be the first point of contact for customers, assisting them with inquiries, providing clear solutions, and ensuring a positive service experience.

Key Responsibilities

• Handle customer inquiries in French.
• Assist customers with credit-related services in a professional and friendly manner.
• Provide clear, accurate, and timely responses via phone, email, or chat.
• Ensure customer satisfaction and maintain service quality standards.
• Work in a team-oriented environment with rotational schedules.

Requirements

• Native or fluent in French.
• No English is required for this position.
• Strong communication and customer service skills.
• Ability to work in rotational shifts (MondaySaturday).
• Positive attitude, team player, and willingness to learn.

Work Schedule

• Monday to Friday (rotational shifts)

Contract

• Contract type: Permanent (with 3-month trial period)

Benefits

• Health insurance from day 1 (with a small contribution; free after 6 months).
• Meal and transport allowances.
• Stable permanent contract with growth opportunities.
• Friendly, international, and supportive work environment.

Apply today!
Click to apply or send your English CV to ikram.zaghba@cbtalents.org