Customer Support Representative - Dutch Speaker | Lisbon, Portugal

A Dutch-speaking Customer Support Representative is needed for a team based in Lisbon, Portugal.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Contribute to a supportive, collaborative team environment
• Follow up on open cases rather than letting them sit
• Stay calm and clear with customers even when they're frustrated
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Able to stay organized when handling multiple cases at once

Details:

• Work model: Remote

We keep candidates updated at each stage rather than leaving you guessing after you apply.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.