Customer Support Representative - French Speaker

Location: Braga, Portugal
Work Model: On-Site
Schedule: Monday to Friday:; 07:00AM - 07:00PM (Rotational shifts)

This Customer Support Representative opening in Braga, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Salary: 930,00 €
• Welcome bonus: €2,000 paid in 12 monthly instalments (1/12 per month) during the first year of employment.

Your Responsibilities:

• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Resolve issues efficiently without cutting corners on quality

Requirements:

• Fluent French
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Interested? Use the Apply button below and our recruitment team will be in touch.