Customer Support Representative - Spanish Speaker

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: Monday to Sunday – 24/7 (rotative shifts including night shifts); Days Off: 2 rotative days

A Spanish-speaking Customer Support Representative is needed for a team based in Lisbon, Portugal.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What We Offer:

• Salary: €930/month

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment

Requirements:

• Spanish: Fluent | English: C1
• Some prior customer-facing experience is a plus, though not essential
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required

We keep candidates updated at each stage rather than leaving you guessing after you apply.

If this sounds like a fit, apply below - happy to answer questions along the way.