Lithuanian Customer Service Advisor – Remote in Portugal

Job Description

We are currently looking for a Lithuanian-speaking Customer Service Advisor to join an international support team serving customers across Europe. This is an excellent opportunity for professionals who are fluent in Lithuanian and English and are looking to build a stable career in customer support while working remotely from anywhere in Portugal, specifically those based in the Lisbon region. In this role, you will provide high-quality assistance to customers via phone, email, and chat. Your main objective will be to ensure that every customer interaction is handled with professionalism, empathy, and efficiency. You will help resolve inquiries, guide users through products or services, and ensure that issues are addressed quickly and accurately.

You will be working in a structured and supportive environment where collaboration and continuous improvement are valued. The team is international and dynamic, offering the opportunity to gain valuable experience in customer service operations while strengthening your communication and problem-solving skills. This position is ideal for candidates who enjoy helping others and thrive in a fast-paced environment.

Responsibilities

• Provide customer support in Lithuanian via phone, email, and chat
• Assist customers with product information and account inquiries
• Ensure accurate documentation of customer interactions
• Maintain professionalism and service quality

Requirements

• Fluent Lithuanian (C1–C2)
• Good English level (B2 or higher)
• Strong communication skills
• Ability to work independently in a remote environment