Customer Support Representative - Icelandic Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Are you a fluent Icelandic speaker looking for your next step in Athens? Start date: 12 October 2026.

Clear notes and a steady pace help the whole team deliver consistent answers. Colleagues share tips and approaches often, so you are never working through a difficult case alone.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Answer questions about products, orders and accounts
• Pass recurring issues to your team leader so they can be fixed at source
• Stay calm and courteous with frustrated customers

Requirements:

• Fluent Icelandic
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• Comfortable learning new internal systems quickly
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.