Customer Care Agent - Dutch Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Dutch service line, and we are looking for people who can keep up its standards. Start date: 2 November 2026.

Your work will be reviewed with feedback sessions, so you can keep improving steadily. Every case you close moves a customer closer to a clear answer.

Your Responsibilities:

• Confirm each resolution with the customer before closing a case
• Explain step-by-step solutions in clear, simple language
• Track your own quality scores and act on the feedback
• Suggest improvements that reduce repeat contacts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Attention to detail and accurate record keeping
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.