Job Openings
Customer Service Advisor - Danish Speaker (starts November)
About the job Customer Service Advisor - Danish Speaker (starts November)
Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week
We are recruiting Danish speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 2 November 2026.
Customers often say thank you when a problem is finally solved, and that is a big part of the job. The team measures success by how well customers feel looked after, not only by how fast a case closes.
Your Responsibilities:
- Track your own quality scores and act on the feedback
- Meet the quality and response standards the team sets
- Explain step-by-step solutions in clear, simple language
- Use internal knowledge articles to check answers before you respond
Requirements:
- Fluent Danish
- Good English for internal tools and written documentation
- Patience and a helpful manner, even in difficult conversations
- Clear, professional written and spoken communication
- Comfortable learning new internal systems quickly
- A quiet workspace and a reliable internet connection for remote work
- Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)
Apply today using the button on this page, and we will walk you through the rest of the process.