Job Openings Customer Service Advisor - Danish Speaker (starts November)

About the job Customer Service Advisor - Danish Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are recruiting Danish speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 2 November 2026.

Customers often say thank you when a problem is finally solved, and that is a big part of the job. The team measures success by how well customers feel looked after, not only by how fast a case closes.

Your Responsibilities:

  • Track your own quality scores and act on the feedback
  • Meet the quality and response standards the team sets
  • Explain step-by-step solutions in clear, simple language
  • Use internal knowledge articles to check answers before you respond

Requirements:

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Patience and a helpful manner, even in difficult conversations
  • Clear, professional written and spoken communication
  • Comfortable learning new internal systems quickly
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply today using the button on this page, and we will walk you through the rest of the process.