Customer Support Agent - German Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Good German and a steady, friendly manner are the foundation of this role in Athens. Start date: 12 October 2026.

Clear notes and a steady pace help the whole team deliver consistent answers. Your work will be reviewed with feedback sessions, so you can keep improving steadily.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Resolve everyday issues without unnecessary transfers
• Stay calm and courteous with frustrated customers
• Keep customers informed about timescales and next steps

Requirements:

• Fluent German
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Basic computer skills and confidence with web-based tools
• Clear, professional written and spoken communication
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

If this sounds like the right role for you, apply below and ask anything you need to know along the way.