Job Openings Digital Risk Analyst German Speaker

About the job Digital Risk Analyst German Speaker

Digital Risk Analyst German Speaker | Join the Fight Against Online Fraud!

Location: Lisbon, Portugal
Start Date: 14 August 2025
Schedule: Monday to Sunday, 08:0023:00 (rotative shifts, 2 rotative days off)
On-site Position

About the Role

Are you ready to become a digital detective in the world of e-commerce? Were looking for a German-speaking Digital Risk Analyst to join a dynamic international team in Lisbon. Youll be on the frontlines of identifying suspicious behavior, protecting customers from fraud, and keeping online transactions safe. Whether youve worked in e-commerce investigations or are a seasoned customer support pro with a sharp eye for detailthis role is for you.

What Youll Be Doing

  • Investigate suspicious activities, fraud cases, and abuse in e-commerce environments.

  • Analyze patterns, verify details, and create thorough documentation using provided templates.

  • Use internal tools and gather info from multiple sources to support your case logic.

  • Handle disputes with professionalism and calm, even in fast-paced situations.

  • Provide excellent support while ensuring every action aligns with fraud prevention standards.

  • Suggest process improvements and contribute to a safer online experience for everyone.

What Were Looking For

  • Fluent German (C1+) and good English communication.

  • Minimum 2 years of experience in customer service or e-commerce fraud investigation.

  • Strong analytical and investigative mindset.

  • Meticulous, organized, and detail-oriented.

  • Confident working with MS Word and Excel.

  • Able to prioritize tasks and act quickly under pressure.

  • Curious, proactive, and eager to learn.

Compensation & Perks

  • Base Salary: 1,100/month (x14 payments/year)

  • Performance Bonus: 100/month (x11 months/year)

  • Meal Allowance: 7.23 per working day

  • Transport Allowance: 20/month

  • Health Insurance: Available from day one (free after 6 months)

  • Braga Bonus (if transferred): 20/year

We Accept Applications From

  • EU ID holders

  • Portuguese residence card holders

  • Candidates with Manifestação de Interesse

  • Visa holders (under case-by-case consultation)

Why Join Us?

  • Be part of an international, fast-growing team making a real impact.

  • Work in sunny LisbonEuropes tech and lifestyle hub.

  • Get real opportunities for career development in fraud prevention, risk, and compliance.

  • A workplace that values trust, curiosity, and critical thinking.

Ready to take on the challenge? Apply now and become a guardian of the digital marketplace!
Click to apply or send your English CV to amanda.kiss@cbtalents.org


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