Job Openings German-Speaking Customer Service Representative (Remote Portugal)

About the job German-Speaking Customer Service Representative (Remote Portugal)

Job Title: German-Speaking Customer Service Representative (Remote Portugal)
Location: Remote (based in mainland Portugal)
Start Date: 7 August 2025
Employment Type: Full-time

Job Description

Join a leading international company and become part of a high-performing remote Customer Service team! Were looking for German-speaking professionals ready to deliver exceptional support to customers and build a long-term career in a dynamic, multicultural environment.

What Youll Do

  • Handle customer inquiries via phone, email, and chat

  • Provide top-level support and problem-solving

  • Maintain accurate records of customer interactions

  • Collaborate with internal teams to ensure customer satisfaction

What Were Looking For

  • Fluency in German (C1 minimum)

  • Good command of English (B2 minimum)

  • Strong communication and interpersonal skills

  • EU citizenship or valid work permit for Portugal

  • Comfortable working in rotative 24/7 shifts, including weekends

Working Schedule

  • Monday to Sunday 24/7 rotational shifts

  • 2 rotative days off per week

Compensation & Benefits

  • 1,030 gross/month (x14 months/year)

  • 80 monthly performance bonus (x11 months/year)

  • Meal allowance included

  • Remote work from anywhere in mainland Portugal

  • Relocation support provided for candidates relocating from abroad (flights & accommodation)

Relocation Offer

Were exceptionally offering relocation support for German and Nordic speakers who are moving to Portugal from abroad.
Already living in Portugal? Great! We consider applications from candidates anywhere across mainland Portugal.

How to Apply

Send your English CV to: amanda.kiss@cbtalents.org or click to apply!
Subject line: German Remote CS Portugal

Come build your future in Portugal while working from the comfort of your home!