Job Openings Client Experience Hero French Speaker | Earn a 3000 Welcome Bonus!

About the job Client Experience Hero French Speaker | Earn a 3000 Welcome Bonus!

Client Experience Hero French Speaker | Earn a 3000 Welcome Bonus!

Location: Lisbon, Portugal
Start Date: 28 August 2025
Schedule:

  • Initial: Monday to Sunday, 07:0023:00 (rotative shifts, 2 days off)

  • Later (TBC): 24/7 availability (rotative shifts)
    On-site Position

Get a Warm Welcome with 3,000 Bonus!

Join our fast-growing global team in sunny Lisbon and receive a 3000 welcome bonus just for bringing your talent, drive, and native-level French to the table. Your journey starts with meaningful workand a rewarding boost.

Your Mission

Become a Client Experience Hero and be the voice of world-class brands. Youll provide support, resolve inquiries, and make life easier for customers through smart problem-solving, empathy, and attention to detail.

What Youll Be Doing

  • Deliver exceptional support in French, through phone, chat, and email.

  • Solve problems efficiently and offer customers clear, helpful solutions.

  • Guide users through product and service features.

  • Document customer cases accurately using internal systems.

  • Represent the brand with professionalism, warmth, and positivity.

  • Adapt to evolving client needs and schedules.

You Bring

  • Fluent French (C1+) and good English skills.

  • A proactive, calm, and customer-focused mindset.

  • Passion for solving problems and helping people.

  • Team spirit, accountability, and great communication skills.

  • Previous customer-facing experience is a plus, but not mandatory.

Salary & Benefits

  • Base Salary: 900/month (x14 payments/year)

  • Performance Bonus: 100/month (x11 payments/year)

  • Welcome Bonus: 3,000 (paid over the first months)

  • Meal Allowance: 7.23/day

  • Transport Allowance: 20/month

  • Health Insurance: From day one (free after 6 months)

  • Braga Bonus (if applicable): 20/year

Documents We Accept

  • EU ID

  • Portuguese Residence Card

  • Manifestação de Interesse

  • Visas (case-by-case consultation)

Why This Role Rocks

  • Live and work in Lisbon, one of Europes most exciting cities

  • Join a multicultural, inclusive, and dynamic work environment

  • Enjoy job security, skill-building, and career progression

  • Be part of something meaningfulsupport people around the globe every day

Apply now and become the Hero who makes a differenceone customer at a time. With a 3,000 bonus to kickstart your adventure, why wait?
Click to apply or send your English CV to amanda.kiss@cbtalents.org