About the job Client Experience Hero French Speaker | Earn a 3000 Welcome Bonus!
Client Experience Hero French Speaker | Earn a 3000 Welcome Bonus!
Location: Lisbon, Portugal
Start Date: 28 August 2025
Schedule:
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Initial: Monday to Sunday, 07:0023:00 (rotative shifts, 2 days off)
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Later (TBC): 24/7 availability (rotative shifts)
On-site Position
Get a Warm Welcome with 3,000 Bonus!
Join our fast-growing global team in sunny Lisbon and receive a 3000 welcome bonus just for bringing your talent, drive, and native-level French to the table. Your journey starts with meaningful workand a rewarding boost.
Your Mission
Become a Client Experience Hero and be the voice of world-class brands. Youll provide support, resolve inquiries, and make life easier for customers through smart problem-solving, empathy, and attention to detail.
What Youll Be Doing
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Deliver exceptional support in French, through phone, chat, and email.
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Solve problems efficiently and offer customers clear, helpful solutions.
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Guide users through product and service features.
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Document customer cases accurately using internal systems.
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Represent the brand with professionalism, warmth, and positivity.
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Adapt to evolving client needs and schedules.
You Bring
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Fluent French (C1+) and good English skills.
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A proactive, calm, and customer-focused mindset.
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Passion for solving problems and helping people.
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Team spirit, accountability, and great communication skills.
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Previous customer-facing experience is a plus, but not mandatory.
Salary & Benefits
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Base Salary: 900/month (x14 payments/year)
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Performance Bonus: 100/month (x11 payments/year)
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Welcome Bonus: 3,000 (paid over the first months)
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Meal Allowance: 7.23/day
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Transport Allowance: 20/month
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Health Insurance: From day one (free after 6 months)
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Braga Bonus (if applicable): 20/year
Documents We Accept
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EU ID
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Portuguese Residence Card
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Manifestação de Interesse
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Visas (case-by-case consultation)
Why This Role Rocks
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Live and work in Lisbon, one of Europes most exciting cities
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Join a multicultural, inclusive, and dynamic work environment
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Enjoy job security, skill-building, and career progression
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Be part of something meaningfulsupport people around the globe every day
Apply now and become the Hero who makes a differenceone customer at a time. With a 3,000 bonus to kickstart your adventure, why wait?
Click to apply or send your English CV to amanda.kiss@cbtalents.org