Solutions Consultant German & English | Join a Global Tech Project in Sofia

Solutions Consultant German & English | Join a Global Tech Project in Sofia

Location: Sofia, Bulgaria (On-site)
Start Date: 14 August 2025
Schedule:

• MondayFriday: 09:00 21:00

• Saturday: 09:00 21:00

• Sunday: 11:00 19:00
  Relocation Support Available

Join the Team Behind One of the World's Leading Tech Giants!

Do you speak fluent German and English? Are you a natural problem-solver who enjoys supporting users while working in a dynamic and multicultural environment? This is your opportunity to work on behalf of Google products (Play Store, gPay, Google for Families, Books, Movies, and more) as a Solutions Consultant in Sofia.

What You'll Be Doing

• Deliver outstanding support to customers using Google digital products

• Handle non-technical troubleshooting for app, payment, and content issues

• Guide users through clear steps and provide practical solutions

• Maintain accurate case logs and communicate effectively with internal teams

• Stay up-to-date with tools, guidelines, and product updates

• Deliver service with empathy, clarity, and professionalism

What You Bring

• Fluent German (C1+) and strong English skills (B2+)

• Previous experience in customer care or service-related roles

• Problem-solving mindset and ability to work under pressure

• Good digital literacy (familiarity with apps, payments, and online content)

• Friendly, focused, and service-oriented personality

• Available to work on-site in Sofia

Your Compensation & Perks

• Base Salary: 2800 BGN/month

• Monthly Performance Bonus

• Relocation Package:

  • 300 BGN rental allowance per month (entire contract duration)

  • ️ 150 BGN flight reimbursement (can be processed on arrival or with your first salary)

  • Real estate admin support upon arrival

• Contract Duration: Permanent

• Training: 3 weeks on-site

• Shift Options: 4h / 6h / 8h models available

Documents We Accept

• EU ID

• Residence Card

• Manifestação de Interesse

• Visa holders (case-by-case basis)

Ready to start your new chapter in Sofia?

Join a global team, gain international experience, and help users get the most out of their digital lives.

Click to apply or send your English CV to:
amanda.kiss@cbtalents.org