Slovenian Speaking Customer Service Representative

Date: 1 June 2026 | Contract: Full-Time, Permanent | Work Model: On-site / Hybrid

About the Role

Are you a Slovenian speaker looking to launch your career in customer service while living in one of Europe's most vibrant cities? This is your chance. We are hiring a Slovenian Speaking Customer Service Representative to join our growing team in Barcelona, Spain. No prior experience is required — we provide full training and everything you need to succeed from day one.

You will be the first point of contact for Slovenian-speaking customers, helping them resolve queries, providing product and service information, and delivering an outstanding experience with every interaction. This is an entry-level role with real growth potential in an international, multicultural environment.

What You Will Do

• Respond to customer inquiries in Slovenian via phone, email, and live chat
• Provide accurate information about products, services, orders, and policies
• Troubleshoot customer issues and escalate complex cases to the appropriate team
• Log all customer interactions accurately in the CRM system
• Meet individual and team performance targets (quality, resolution time, satisfaction scores)
• Contribute to a positive team culture and continuously improve your knowledge base

What We Are Looking For

• Native or near-native Slovenian language skills (spoken and written) — essential
• Good level of English (working language of the office) — essential
• No experience required — full training is provided from your first day
• Strong communication skills and a genuine desire to help people
• Patience, empathy, and a positive attitude under pressure
• Comfortable using computers and learning new tools quickly
• Eligible to work in Spain (EU passport holder or valid work authorisation)

Compensation and Benefits

Salary:

• Base salary
• Performance bonus
• Language bonus

Relocation Support (Full Package):

• Reimbursement of one-way flight to Barcelona 
• Up to 2 weeks of company-arranged accommodation on arrival
• Dedicated relocation buddy and onboarding support team
• Help with NIE number, bank account setup, and Spanish social security registration
• Local area orientation and practical settling-in assistance

Perks and Office Life:

• Private health insurance (after 3 months)
• Meal vouchers / daily lunch allowance
• Free Spanish language classes
• International team events, team lunches, and social activities
• Modern office in central Barcelona with great transport links
• Employee wellness program and mental health support
• Career development plan and internal promotion opportunities
• 23 days annual leave plus Spanish public holidays

Working Hours

• Full-time: 39 hours per week
• Start date: 1 June 2026

Why Barcelona?

Barcelona is consistently ranked among the top cities in Europe for quality of life, culture, and career opportunities. From its Mediterranean beaches and world-class cuisine to its thriving tech and business scene, Barcelona is the perfect city to grow professionally and personally. Join a community of thousands of international professionals who have made Barcelona their home.

How to Apply

Submit your CV in English or Slovenian. No cover letter is required. Shortlisted candidates will be contacted within 5 business days for a brief telephone screening. 

We welcome applications from candidates currently based outside of Spain — our relocation team will guide you through every step.

We are an equal opportunities employer. All applications are treated with strict confidentiality.

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