Customer Support Representative - French Speaker (On-Site, from 20 Nov)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

This Customer Support Representative opening in Lisbon, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Your Responsibilities:

• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment

Requirements:

• French: Fluent | English: B2
• Some prior customer-facing experience is a plus, though not essential
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Sound like you? Hit apply and we'll take it from there.