Customer Support Representative - French Speaker

Location: Braga, Portugal
Work Model: Hybrid
Schedule: Monday to Friday:; 07:00 - 18:00PM (Rotational shifts)

A well-established company in Braga is expanding and looking to bring on a Customer Support Representative.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What We Offer:

• Salary: 930,00 €
• Welcome bonus: €2,000 paid in 12 monthly instalments (1/12 per month) during the first year of employment.

Your Responsibilities:

• Flag recurring issues so they can be addressed at the source
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email

Requirements:

• Fluent French
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Apply using the button on this page and we'll follow up with next steps.