Customer Service Advisor - German Speaker (On-Site, from 08 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: Monday toFriday - 09:00 to 18:00; Days Off - Saturday and Sunday

This Customer Service Advisor opening in Lisbon, Portugal is a good fit for someone who's fluent in German and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What We Offer:

• Salary: €1,100/month

Your Responsibilities:

• Follow up on open cases rather than letting them sit
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

Requirements:

• Fluent German, English
• Right to work in the country without sponsorship required
• Some prior customer-facing experience is a plus, though not essential
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

We keep candidates updated at each stage rather than leaving you guessing after you apply.

If this sounds like a fit, apply below - happy to answer questions along the way.