Customer Support Specialist – Danish Speaker – Remote (Greece)

Location: Athens, Greece
Start Date: 13 March 2026
Schedule: Monday to Sunday, rotating shifts between 10:00 – 22:00
Work Mode: Remote (within Greece)

Job Overview

We are seeking a Danish-speaking Customer Support Specialist to join a dynamic international team based in Greece. This fully remote role offers the opportunity to support customers across multiple channels while working in a structured and professional environment.

You will act as the first point of contact, ensuring a high-quality customer experience through efficient and solution-oriented service.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat

• Provide accurate information about products and services

• Resolve customer issues in a timely and professional manner

• Escalate complex cases to relevant departments when necessary

• Maintain detailed and accurate records of interactions

• Meet quality and performance KPIs

• Deliver an excellent customer experience aligned with company standards

Requirements

• Native or fluent Danish (C1–C2 level)

• Good command of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work flexible shifts (Monday–Sunday, 10:00–22:00)

• EU citizenship or valid Greek work authorization

• Previous customer service experience is a plus

Whats Offered

• Full-time contract

• Competitive salary package

• Fully remote position within Greece

• Structured training and onboarding

• Career growth opportunities in an international environment

Apply Now

If you are a Danish speaker looking for a remote opportunity in Greece with long-term growth potential, we encourage you to apply today.

To apply, please send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org.

I look forward to reviewing your application.