Customer Support Specialist - Portuguese Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Portuguese speakers to join its customer operation. Start date: 26 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Keep case records accurate and up to date
• Handle billing and account questions with care and accuracy
• Follow up on open cases so that customers are not left waiting
• Explain step-by-step solutions in clear, simple language

Requirements:

• Fluent Portuguese
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Previous customer-facing experience is an advantage, though not required
• Comfortable learning new internal systems quickly
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Use the Apply button on this page to start. We review applications as they arrive, so it helps to apply early.