Job Openings Customer Support Agent - Dutch Speaker (On-Site) (starts November)

About the job Customer Support Agent - Dutch Speaker (On-Site) (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We are recruiting Dutch speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 5 November 2026.

Clear notes and a steady pace help the whole team deliver consistent answers. You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation.

Your Responsibilities:

  • Answer questions about products, orders and accounts
  • Handle billing and account questions with care and accuracy
  • Follow up on open cases so that customers are not left waiting
  • Track your own quality scores and act on the feedback

Requirements:

  • Fluent Dutch
  • Good English for internal tools and written documentation
  • Attention to detail and accurate record keeping
  • Comfortable learning new internal systems quickly
  • Clear, professional written and spoken communication
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps.