Customer Care Specialist - Dutch Speaker (On-Site) (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Join a Dutch-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 9 November 2026.

You will handle everyday requests from start to finish and escalate only when it is genuinely needed. Good customer care is what this team is known for, and you will help keep that standard high.

Your Responsibilities:

• Support new colleagues by sharing practical tips from your cases
• Answer questions about products, orders and accounts
• Keep case records accurate and up to date
• Use internal knowledge articles to check answers before you respond

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Willingness to work the shift pattern set for the team
• Attention to detail and accurate record keeping
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Questions before you apply? Ask in your application, and our team will answer them as soon as possible.