Customer Support Agent - Dutch Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Dutch service line, and we are looking for people who can keep up its standards. Start date: 12 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Colleagues share tips and approaches often, so you are never working through a difficult case alone.

Your Responsibilities:

• Handle billing and account questions with care and accuracy
• Explain step-by-step solutions in clear, simple language
• Answer questions about products, orders and accounts
• Follow up on open cases so that customers are not left waiting

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Questions before you apply? Ask in your application, and our team will answer them as soon as possible.