Customer Care Advisor - Dutch Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

This position suits someone who wants stable, well-organised work in Athens helping Dutch-speaking customers. Start date: 2 November 2026.

Customers often say thank you when a problem is finally solved, and that is a big part of the job. Your work will be reviewed with feedback sessions, so you can keep improving steadily.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Handle billing and account questions with care and accuracy
• Answer questions about products, orders and accounts
• Recognise when a case needs escalating and hand it over with complete notes

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Willingness to work the shift pattern set for the team
• Basic computer skills and confidence with web-based tools
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Start your application with the button below, and we will follow up with the next steps.