Customer Service Advisor - Dutch Speaker (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We are building a Dutch-speaking team in Athens, and we want people who enjoy helping others. Start date: 2 November 2026.

Good customer care is what this team is known for, and you will help keep that standard high. You will work across phone, email and chat, so flexibility is part of the job.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Resolve everyday issues without unnecessary transfers
• Suggest improvements that reduce repeat contacts
• Pass recurring issues to your team leader so they can be fixed at source

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Ability to stay organised when handling several cases at once
• Previous customer-facing experience is an advantage, though not required
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.