Customer Service Advisor - Italian Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Fluent in Italian? Our Athens operation needs people who can solve problems for customers who write or call in Italian. Start date: 12 October 2026.

Good customer care is what this team is known for, and you will help keep that standard high. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Keep case records accurate and up to date
• Handle billing and account questions with care and accuracy
• Use internal knowledge articles to check answers before you respond
• Resolve everyday issues without unnecessary transfers

Requirements:

• Fluent Italian
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply through this page and we will share the full details with you during the first conversation.