Italian-Speaking Customer Service & Support Opportunities Lisbon, Portugal

Location: Lisbon, Portugal

Contract Type: Full-Time, Permanent
Work Model: On-Site

About the Opportunities

We are hiring Italian-speaking professionals for several international customer experience projects based in Lisbon, Portugal.
You will assist customers from the Italian market via phone, chat, and email — providing outstanding service and solutions for global brands in E-commerce, Digital Services, and Technology.

These roles offer full relocation support, paid training, and great career growth potential within multicultural teams.

Main Responsibilities

• Provide excellent customer support to Italian-speaking clients
• Handle inquiries about products, orders, or technical issues
• Resolve customer problems with professionalism and empathy
• Maintain accurate records and follow company processes
• Work collaboratively with international colleagues

Your Profile

• Fluent in Italian (C1/C2) and good command of English (B1)
• Experience in Customer Service, Sales, or Technical Support preferred
• Excellent communication and problem-solving skills
• Adaptable, organized, and team-oriented
• Eligible to work in Portugal or EU

What’s Offered

• Base Salary: €1,000–€1,300 × 14 months
• Performance or Complexity Bonus
• Meal Allowance
• Health Insurance: active from Day 1 
• Paid training and career development programs
• Multicultural environment with international growth potential

Relocation Package 

• Paid flight to Lisbon 
• Temporary hotel accommodation 
• Shared apartment 
• Assistance from a dedicated relocation support team