Job Openings Customer Support Representative - Danish Speaker (Remote)

About the job Customer Support Representative - Danish Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Danish speakers to join its customer operation. Start date: 19 October 2026.

Some days bring quick, simple requests, and others need careful investigation and patient follow-up. Most of your day is spent listening, understanding the issue and explaining the next step.

Your Responsibilities:

  • Explain step-by-step solutions in clear, simple language
  • Meet the quality and response standards the team sets
  • Track your own quality scores and act on the feedback
  • Recognise when a case needs escalating and hand it over with complete notes

Requirements:

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Clear, professional written and spoken communication
  • Basic computer skills and confidence with web-based tools
  • Comfortable learning new internal systems quickly
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.