Customer Support Representative - Danish Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Danish customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 2 November 2026.

You will handle everyday requests from start to finish and escalate only when it is genuinely needed. Customers often say thank you when a problem is finally solved, and that is a big part of the job.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Keep case records accurate and up to date
• Handle billing and account questions with care and accuracy
• Support new colleagues by sharing practical tips from your cases

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Ability to stay organised when handling several cases at once
• Willingness to work the shift pattern set for the team
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply through this page and we will share the full details with you during the first conversation.