Customer Care Specialist - Dutch Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Good Dutch and a steady, friendly manner are the foundation of this role in Athens. Start date: 12 October 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. Customers often say thank you when a problem is finally solved, and that is a big part of the job.

Your Responsibilities:

• Explain step-by-step solutions in clear, simple language
• Handle billing and account questions with care and accuracy
• Support new colleagues by sharing practical tips from your cases
• Suggest improvements that reduce repeat contacts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Basic computer skills and confidence with web-based tools
• Previous customer-facing experience is an advantage, though not required
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Send your application through the button on this page, and we will contact you about what happens next.