Customer Support Agent - Danish Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Danish rely on our team in Athens, and this role helps us look after them. Start date: 16 October 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. Your work will be reviewed with feedback sessions, so you can keep improving steadily.

Your Responsibilities:

• Recognise when a case needs escalating and hand it over with complete notes
• Meet the quality and response standards the team sets
• Keep customers informed about timescales and next steps
• Explain step-by-step solutions in clear, simple language

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Comfortable learning new internal systems quickly
• Attention to detail and accurate record keeping
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply today using the button on this page, and we will walk you through the rest of the process.