Customer Support Representative - Danish Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

If you speak Danish well and like working with people, this role in Athens could be a good fit. Start date: 2 November 2026.

Most of your day is spent listening, understanding the issue and explaining the next step. Every case you close moves a customer closer to a clear answer.

Your Responsibilities:

• Follow up on open cases so that customers are not left waiting
• Pass recurring issues to your team leader so they can be fixed at source
• Explain step-by-step solutions in clear, simple language
• Stay calm and courteous with frustrated customers

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• Attention to detail and accurate record keeping
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

If this sounds like the right role for you, apply below and ask anything you need to know along the way.