Customer Support Representative - French Speaker (Hybrid, from 16 Oct)

Location: Porto, Portugal
Work Model: Hybrid

An employer in Porto is hiring for a Customer Support Representative role and building out their French team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Your Responsibilities:

• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current

Requirements:

• French: Fluent | English: B1
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal
• Comfortable in a fast-moving, customer-facing role

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Applications are open now - apply below to get the conversation started.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.