Customer Support Representative - Norwegian Speaker | Athens, Greece

A well-established company in Athens is expanding and looking to bring on a Customer Support Representative.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Key Responsibilities:

• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current
• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality

Requirements:

• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Some prior customer-facing experience is a plus, though not essential

Working Conditions:

• Work model: Remote

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

We review applications on a rolling basis, so it's worth applying sooner rather than later.