Customer Support Representative - Polish Speaker (On-Site, from 22 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 24/7 - Monday to Sunday (rotative shifts)

We're working with an employer in Lisbon to fill a Customer Support Representative position for their Polish market.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What We Offer:

• Salary: €1,100/month
• Welcome bonus: €2,000; paid in 12 monthly instalments (1/12 per month) during first year.

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated

Requirements:

• Fluent Polish, English
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal
• Comfortable in a fast-moving, customer-facing role

We keep candidates updated at each stage rather than leaving you guessing after you apply.

We review applications on a rolling basis, so it's worth applying sooner rather than later.